FREE SHIPPING anywhere in Canada on orders over $149 CAD.

All other Canadian orders ship for a flat rate of $15 CAD.

No shipping fees for pick up in person at 152 Douglas Street, Chateauguay, Quebec.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

Order Shipment: If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  

Some items requires a longer shipping time: we try to indicate this on our website. If it is not already indicated we will inform you and ask for your confirmation before processing the charges and proceeding with the order.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) arrive damaged, please send photos to us and we will process an insurance claim on your behalf.

Refunds:

We will refund or exchange any defective items. Goods, for return or exchange, must be sent back to us in the original packaging within 5 days of receiving your item(s) (Tracking Number with Delivery service recommended). Upon receipt of the merchandise, we will immediately issue a full refund or exchange for the value of the item(s) returned.